2010 D-CHN Quality Audits

D-CHN has been ISO 9001:2008 certified since 2007.  Since then we have invested generous amounts of time and effort to improve our quality system.   Many of our customers and potential customers, under increasing pressure to find finishers with certified quality systems, decided to audit us to investigate our system in terms of documentation and floor practice.   Due to these factors, 2010 was one of our busiest years for customer audits.   More than 10 key business customers and our primary ISO auditor, Perry Johnson Registrars visited D-CHN to examine our quality system and compliance status.  These customers include those involved with manufacture Class II medical devices and who are ISO 13485 certified.  Below are some of their site audit comments which give strong testimonials to the improvements we have made over the previous years.

Perry Johnson Registrars

“Notable process improvements on the production floor.”

“QC inspector is less stressed and everyone is more confident in what they are doing”

S* & N*

“I am blown away on the mach improvements in the Quality systems since the last audit in 2007.”

“Everyone I met was helpful and knowledgeable. The Facility appears well organized. I feel that the management team has demonstrated a firm commitment to quality and continuous improvement.”

I*D*

“ In all my years of conducting site audits, I have never not issued a major, and no minor findings.”

“I was very impressed by your QMS, and am very much looking forward to working with you more into the far future. Thank you so much for allowing me to visit.  Duralectra-CHN was one of the funnest companies that I have visited in a very, very long time.”

St**

“We are impressed with your Quality systems, D-CHN surpasses all anodizers that I have worked with in the past 20+ years.”

E** Aerospace

“D-CHN is the only anodizer ever that did-it-right the first time.”

About Mike Sung

Chemical Engineer
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